Zong Pakistan, No. 1 4G mobile network has achieved yet another milestone in the Pakistani telecom industry. According to latest figures reported by PTA, Zong 4G is the leading the industry with 99.3% success rate of resolving customer queries for the month of August.
Customer resolution rate is measured on basis of customers complaints successfully resolved. It also shows how much a company cares about its customers satisfaction and ease of accessibility.
Inclusion of such aspects is beneficial for customers because in this way every company in telecom industry will try to provide best services. Zong tremendous services to its customer and fast internet has made it number 1 network of Pakistan. Caring about customer is the core objective of their business model.
Zong is committed to provide best customer services in future as well. Right now, Zong is holding more than 75% subscribers of 4G in Pakistan and numbers are growing day by day. Zong internet packages are best as compare to all other service providers.